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Privacy Policy

Warrior Sports and Fun-X-tional Fitness (“we,” “our,” “us”) respects the privacy of all visitors and members who use our website www.warriorsports.co.za. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws, including the South African Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect the following types of personal and non-personal information when you visit our website, contact us, or sign up for our services:

  • Personal Information you provide:

    • Name, email address, phone number, physical address.

    • Payment details (including card or banking information) when purchasing memberships or services.

    • Information submitted via forms (trial bookings, contact forms, event registrations).

    • Feedback, comments, and other content you choose to provide.

  • Automatically collected information:

    • Internet Protocol (IP) address.

    • Browser type and version.

    • Pages viewed, session length, and site navigation behaviour.

    • Cookies and similar technologies (see Section 6).

2. How We Collect Information

We collect personal information in the following ways:

  • When you fill out a booking or enquiry form on our website.

  • When you sign up for a membership, challenge, or event.

  • When you make a payment through our secure online payment systems.

  • When you contact us directly via email, phone, or WhatsApp.

  • Through the use of cookies, analytics tools, and other tracking technologies.

3. Why We Collect Information

We collect and process personal information for the following purposes:

  • To provide and operate our training and membership services.

  • To manage member accounts, bookings, and billing.

  • To communicate with you regarding your account, updates, promotions, and important notices.

  • To improve our website, services, and user experience.

  • To send marketing campaigns (with your consent, where required).

  • To comply with legal obligations.

4. How We Store, Share, and Disclose Information

  • Your personal information is stored on secure servers with restricted access.

  • Payment information is processed via trusted, PCI-DSS compliant third-party gateways. We do not store full credit card details on our systems.

  • We may share your personal information with trusted service providers (such as hosting providers, payment processors, email communication tools) strictly to enable our services.

  • We may disclose information when required by law, regulation, or legal process.

5. Communication With You

We may contact you for purposes such as:

  • Managing your account or membership.

  • Sending confirmations, reminders, or service updates.

  • Sharing promotional offers, newsletters, or surveys.

You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

6. Cookies and Tracking Tools

Our website uses cookies and third-party tracking tools (such as Google Analytics) to:

  • Analyse site traffic and performance.

  • Improve functionality and user experience.

  • Deliver relevant marketing content.

You can adjust your browser settings to block or manage cookies. Note that disabling cookies may affect the functionality of our site.

7. Withdrawing Consent

If you no longer want us to process or store your personal information, you may withdraw consent at any time by contacting us:

📧 admin@warriorsports.co.za
📍 Warrior Sports & Fun-X-tional Fitness,

8. Privacy Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Updates will take effect once posted on this page, with the “Effective Date” revised accordingly. If material changes are made, we will notify you through our website or direct communication.

9. Your Rights

In line with POPIA, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections, updates, or deletion of your information.

  • Object to the processing of your personal information for marketing purposes.

  • Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated.

10. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how your data is handled, please contact us at:

📧 admin@warriorsports.co.za
📞 082 320 8639 (Christelle – Admin)
📞 066 257 6432 (Brett – Head Coach/Owner)
🌐 www.warriorsports.co.za

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